TNPDCL Customer Care & Helpline Numbers
About TNPDCL support
TNPDCL lists at 1912 as its customer-care line, answered 24x7. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to cpro@tnebnet.org usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All TNPDCL helpline numbers
Customer care
Minnagam customer care centre (call or WhatsApp)
Head office, Chennai
Online payment customer care
Power cut line from other networks, Chennai
TNPDCL contact details
AddressTNPDCL head office, NPKRR Maaligai, Anna Salai, Chennai
TNPDCL helpline — questions
What is the TNPDCL customer care number?
The main TNPDCL customer care number is 1912 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the TNPDCL helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the TNPDCL customer care timings?
Published hours are 24x7. Outside these hours you may reach an IVR or be asked to call back.
What is the TNPDCL customer care email?
You can write to cpro@tnebnet.org. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on TNPDCL’s official website before calling. We are not affiliated with TNPDCL.