APDCL Customer Care & Helpline Numbers
About APDCL support
APDCL lists at 1912 as its customer-care line, answered 24x7. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to support@apdcl.org usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All APDCL helpline numbers
Customer care
Customer care from outside Assam
Customer care from outside Assam (second line)
WhatsApp complaints and queries
Prepaid recharge and online bill payment issues
Postpaid bill by SMS (BILL space 12-digit consumer number)
APDCL contact details
APDCL helpline — questions
What is the APDCL customer care number?
The main APDCL customer care number is 1912 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the APDCL helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the APDCL customer care timings?
Published hours are 24x7. Outside these hours you may reach an IVR or be asked to call back.
What is the APDCL customer care email?
You can write to support@apdcl.org. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on APDCL’s official website before calling. We are not affiliated with APDCL.