NBPDCL Customer Care & Helpline Numbers
Toll free
1800-202-2813
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About NBPDCL support
NBPDCL lists at 1800-202-2813 as its customer-care line. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to consumercomplaint.bsphcl@gmail.com usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All NBPDCL helpline numbers
Toll free
Customer care short code (toll-free)
WhatsApp chatbot / voice bot (power supply and bill faults)
Missed call for power supply faults (registered consumers)
NBPDCL contact details
Official sitenbpdcl.co.in
Official supportSupport / contact page
AddressThird Floor, Vidyut Bhawan, Bailey Road, Patna, Bihar 800001
NBPDCL helpline — questions
What is the NBPDCL customer care number?
The main NBPDCL customer care number is 1800-202-2813 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the NBPDCL helpline toll-free?
Yes — 1800-202-2813 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the NBPDCL customer care timings?
We do not have published hours on record for this helpline yet — the number itself should tell you, or check the official support page linked above.
What is the NBPDCL customer care email?
You can write to consumercomplaint.bsphcl@gmail.com. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on NBPDCL’s official website before calling. We are not affiliated with NBPDCL.