KSEB Customer Care & Helpline Numbers
About KSEB support
KSEB lists at 1912 as its customer-care line, answered 24x7. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to ccc@kseb.in usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All KSEB helpline numbers
Toll free
From outside Kerala
Automatic complaint registration, call or WhatsApp
Vigilance wing, for power theft
KSEB contact details
KSEB helpline — questions
What is the KSEB customer care number?
The main KSEB customer care number is 1912 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the KSEB helpline toll-free?
Yes — 1912 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the KSEB customer care timings?
Published hours are 24x7. Outside these hours you may reach an IVR or be asked to call back.
What is the KSEB customer care email?
You can write to ccc@kseb.in. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on KSEB’s official website before calling. We are not affiliated with KSEB.