British Airways Customer Care & Helpline Numbers
Customer care
000800 050 3215
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About British Airways support
British Airways lists at 000800 050 3215 as its customer-care line, answered Mon-Sat, 9 AM-6 PM. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All British Airways helpline numbers
Customer care
Delayed baggage helpline (India)
Calls from outside India (bookings and enquiries)
British Airways contact details
AddressBritish Airways Customer Relations (S506), PO Box 1126, Uxbridge UB8 9XS, United Kingdom
British Airways helpline — questions
What is the British Airways customer care number?
The main British Airways customer care number is 000800 050 3215 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the British Airways helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the British Airways customer care timings?
Published hours are Mon-Sat, 9 AM-6 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the British Airways customer care email?
We do not have an official support email on record for this service yet — the official support page linked above is the safest place to look.
What details should I keep ready before calling about an order or booking?
Your order or booking ID, the registered mobile number, and the payment reference if it is a refund question. It cuts the call time in half.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on British Airways’s official website before calling. We are not affiliated with British Airways.