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British Airways
www.britishairways.com

Is British Airways down right now?

British Airways is working

This reflects our latest automated server check together with what users have reported recently — it is a community signal, not an official company announcement.

Reports · 1h
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Not yet checked

No user reports for British Airways in the last 24 hours — usually a sign that everything is running normally.

Our automated checks run from our own monitoring server and test the public website — they can miss problems that only appear inside the mobile app or after you sign in. The status on this page also reflects recent user reports, so read it as a community signal rather than an official announcement from the company.

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Last 24 hours: 0 reports.

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User reports

What other users have flagged lately.

Report activity — last 24 hours

24 hours agonow

No reports yet. If it is broken for you, be the first to flag it above.

About British Airways

British Airways is a travel service listed in our directory (www.britishairways.com). Booking failures during fare sales are common; wait for a proper confirmation before paying twice.

Fix it yourself

Five quick things to try before concluding British Airways is down.

  1. Hard-refresh the page — press Ctrl+Shift+R (Cmd+Shift+R on Mac) so British Airways loads a fresh copy instead of a stale cached one.
  2. Switch your connection — move between Wi-Fi and mobile data to rule out a local network problem.
  3. Try incognito mode — a broken browser extension or corrupted cookies can stop British Airways from loading while it works fine for everyone else.
  4. Swap the app and the website — if the app fails, try the website (or the other way round) to see whether the problem is limited to one platform.
  5. Wait it out — if our live check also fails, the fault sits on British Airways’s servers and usually resolves on its own; check back in 15–30 minutes.

Frequently asked questions

Is British Airways down today?
Check the live status above. Travel platforms strain hardest during tatkal hours, festive seasons, and flash sales — if reports are spiking at 10 AM, it is the booking rush.
Why can't I book tickets on British Airways?
Payment gateway timeouts and session expiries cause most booking failures under load. Keep your passenger details saved, use a fast and stable connection, and complete payment in one go without switching apps mid-way.
My British Airways booking payment failed but money was deducted. What now?
First check your bookings — sometimes the ticket is issued despite the error. If not, the amount is typically refunded within 3 to 7 working days. Keep the transaction ID and do not rebook the same seat blindly before confirming.
Why does the British Airways app show errors during tatkal hours?
Tatkal compresses enormous demand into a few minutes, and no app handles that gracefully. Log in early, keep passenger details pre-filled, and have a backup booking option ready.
How do I get a refund if British Airways cancels my booking?
Operator-cancelled bookings are usually refunded automatically to the original payment method, though timelines vary. Track the refund in your bookings section, and contact support with the booking ID if it does not arrive in a week.

Helpline number

Official customer-care contacts for British Airways.

000800 050 3215
Customer care
000800 050 3209
Delayed baggage helpline (India)
+44 8999 911094
Calls from outside India (bookings and enquiries)