Is FaceTime down right now?
This reflects our latest automated server check together with what users have reported recently — it is a community signal, not an official company announcement.
No user reports for FaceTime in the last 24 hours — usually a sign that everything is running normally.
Get an email if FaceTime has a confirmed outage. No spam, unsubscribe anytime.
Our automated checks run from our own monitoring server and test the public website — they can miss problems that only appear inside the mobile app or after you sign in. The status on this page also reflects recent user reports, so read it as a community signal rather than an official announcement from the company.
Not working for you? Report it
Tap what is happening — takes 5 seconds, no login needed.
Last 24 hours: 0 reports.
Report an issue with FaceTime
Tell us what is happening — it takes ten seconds and helps everyone else.
User reports
What other users have flagged lately.
Report activity — last 24 hours
No reports yet. If it is broken for you, be the first to flag it above.
About FaceTime
FaceTime is a social and messaging service listed here (support.apple.com). Messaging outages tend to be regional at first, so ask a friend in another city whether it works for them.
A quick tip before you assume the worst: run the live check above, glance at the recent user reports, and try the five-minute fixes below — most “outages” turn out to be a stale browser cache or a shaky connection. If FaceTime handles payments or bookings, keep screenshots of any error screens and reach official support through the links on this page instead of waiting on social media.
Fix it yourself
Five quick things to try before concluding FaceTime is down.
- Hard-refresh the page — press Ctrl+Shift+R (Cmd+Shift+R on Mac) so FaceTime loads a fresh copy instead of a stale cached one.
- Switch your connection — move between Wi-Fi and mobile data to rule out a local network problem.
- Try incognito mode — a broken browser extension or corrupted cookies can stop FaceTime from loading while it works fine for everyone else.
- Swap the app and the website — if the app fails, try the website (or the other way round) to see whether the problem is limited to one platform.
- Wait it out — if our live check also fails, the fault sits on FaceTime’s servers and usually resolves on its own; check back in 15–30 minutes.
Frequently asked questions
Helpline number
Official customer-care contacts for FaceTime.