RSRTC Customer Care & Helpline Numbers
Toll free
1800 2000 103
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About RSRTC support
RSRTC lists at 1800 2000 103 as its customer-care line, answered 24x7. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to emcomplaint.rsrtc@rajasthan.gov.in usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All RSRTC helpline numbers
Toll free
E-ticket, refund, cancellation and online booking problems
E-ticket and online booking (second line)
Head office control room
Control room, head office (second line, 24 hours)
RSRTC contact details
AddressRajasthan State Road Transport Corporation, Head Office, Parivahan Marg, Chaumu House, Jaipur 302001
RSRTC helpline — questions
What is the RSRTC customer care number?
The main RSRTC customer care number is 1800 2000 103 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the RSRTC helpline toll-free?
Yes — 1800 2000 103 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the RSRTC customer care timings?
Published hours are 24x7. Outside these hours you may reach an IVR or be asked to call back.
What is the RSRTC customer care email?
You can write to emcomplaint.rsrtc@rajasthan.gov.in. Email is the better option when you need a written record of the complaint.
What details should I keep ready before calling about an order or booking?
Your order or booking ID, the registered mobile number, and the payment reference if it is a refund question. It cuts the call time in half.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on RSRTC’s official website before calling. We are not affiliated with RSRTC.