Namma Metro Customer Care & Helpline Numbers
Toll free
1800-425-12345
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About Namma Metro support
Namma Metro lists at 1800-425-12345 as its customer-care line. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to travelhelp@bmrc.co.in usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All Namma Metro helpline numbers
Toll free
WhatsApp QR tickets (chatbot)
BMRCL head office, Shanthinagar
Operations team, Byappanahalli depot
Namma Metro contact details
AddressBangalore Metro Rail Corporation Ltd, 3rd Floor, BMTC Complex, K.H. Road, Shanthinagar, Bengaluru 560027
Namma Metro helpline — questions
What is the Namma Metro customer care number?
The main Namma Metro customer care number is 1800-425-12345 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the Namma Metro helpline toll-free?
Yes — 1800-425-12345 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the Namma Metro customer care timings?
We do not have published hours on record for this helpline yet — the number itself should tell you, or check the official support page linked above.
What is the Namma Metro customer care email?
You can write to travelhelp@bmrc.co.in. Email is the better option when you need a written record of the complaint.
What details should I keep ready before calling about an order or booking?
Your order or booking ID, the registered mobile number, and the payment reference if it is a refund question. It cuts the call time in half.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on Namma Metro’s official website before calling. We are not affiliated with Namma Metro.