Jio Payments Bank Customer Care & Helpline Numbers
Toll free
1800 890 7070
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About Jio Payments Bank support
Jio Payments Bank runs its customer care at 1800 890 7070, answered 9 AM-9 PM, all days. The line is meant for blocked cards, failed payments, disputed charges and account queries. For anything that is not urgent, writing to we.care@jiopayments.bank.in usually gets a written reply you can refer back to. Keep your account or card number handy before you dial — and never share an OTP with anyone who calls you first.
Jio Payments Bank contact details
Official sitewww.jiopayments.bank.in
Official supportSupport / contact page
Hours9 AM-9 PM, all days
AddressDhirubhai Ambani Knowledge City, Building 25, 1st Floor, A Wing, Kopar Khairane, Navi Mumbai 400709
Jio Payments Bank helpline — questions
What is the Jio Payments Bank customer care number?
The main Jio Payments Bank customer care number is 1800 890 7070 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the Jio Payments Bank helpline toll-free?
Yes — 1800 890 7070 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the Jio Payments Bank customer care timings?
Published hours are 9 AM-9 PM, all days. Outside these hours you may reach an IVR or be asked to call back.
What is the Jio Payments Bank customer care email?
You can write to we.care@jiopayments.bank.in. Email is the better option when you need a written record of the complaint.
My Jio Payments Bank card is lost or I see a transaction I did not make. What now?
Call the helpline immediately and ask to block the card — speed matters more than anything else. Then raise the dispute through the official channel so it is tracked.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on Jio Payments Bank’s official website before calling. We are not affiliated with Jio Payments Bank.