ITBP Customer Care & Helpline Numbers
Customer care
011-24369482
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About ITBP support
ITBP's helpdesk can be reached at 011-24369482, answered Mon-Fri, 9.30 AM-6 PM. It is mainly meant for portal errors, application status and document-related queries. For anything that is not urgent, writing to comdtrect@itbp.gov.in usually gets a written reply you can refer back to. Have your application or registration number ready when you call, so the executive can pull up your record faster.
All ITBP helpline numbers
Customer care
Recruitment helpline (second line)
Recruitment Directorate (from the recruitment FAQ)
ITBP general helpline
ITBP Special Cell for Women
ITBP contact details
Official siterecruitment.itbpolice.nic.in
Official supportSupport / contact page
HoursMon-Fri, 9.30 AM-6 PM
AddressDirectorate General, ITB Police, Block II, CGO Complex, Lodhi Road, New Delhi 110003
ITBP helpline — questions
What is the ITBP customer care number?
The main ITBP customer care number is 011-24369482 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the ITBP helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the ITBP customer care timings?
Published hours are Mon-Fri, 9.30 AM-6 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the ITBP customer care email?
You can write to comdtrect@itbp.gov.in. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on ITBP’s official website before calling. We are not affiliated with ITBP.