HDFC ERGO Customer Care & Helpline Numbers
Toll free
1800-2677-444
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About HDFC ERGO support
HDFC ERGO runs its customer care at 1800-2677-444, answered Mon-Sat, 9 AM - 6 PM. The line is meant for blocked cards, failed payments, disputed charges and account queries. For anything that is not urgent, writing to care@hdfcergo.com usually gets a written reply you can refer back to. Keep your account or card number handy before you dial — and never share an OTP with anyone who calls you first.
All HDFC ERGO helpline numbers
Toll free
Claims, renewals and existing policies (24x7)
Buy a new policy by phone
WhatsApp policy servicing
Senior citizens and persons with disabilities desk
Travel claims abroad (international toll-free)
HDFC ERGO contact details
Official sitewww.hdfcergo.com
Official supportSupport / contact page
Emailcare@hdfcergo.com
HoursMon-Sat, 9 AM - 6 PM
AddressHDFC ERGO General Insurance Company Ltd, D-301, 3rd Floor, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West), Mumbai 400078
HDFC ERGO helpline — questions
What is the HDFC ERGO customer care number?
The main HDFC ERGO customer care number is 1800-2677-444 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the HDFC ERGO helpline toll-free?
Yes — 1800-2677-444 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the HDFC ERGO customer care timings?
Published hours are Mon-Sat, 9 AM - 6 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the HDFC ERGO customer care email?
You can write to care@hdfcergo.com. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on HDFC ERGO’s official website before calling. We are not affiliated with HDFC ERGO.