ESIC Customer Care & Helpline Numbers
Toll free
1800 11 2526
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About ESIC support
ESIC's helpdesk can be reached at 1800 11 2526, answered 24x7. It is mainly meant for portal errors, application status and document-related queries. For anything that is not urgent, writing to pg-hqrs@esic.gov.in usually gets a written reply you can refer back to. Have your application or registration number ready when you call, so the executive can pull up your record faster.
All ESIC helpline numbers
Toll free
Medical Helpline (toll-free)
IT care desk for employers and insured persons
ESIC contact details
AddressPanchdeep Bhawan, CIG Marg, New Delhi 110002
ESIC helpline — questions
What is the ESIC customer care number?
The main ESIC customer care number is 1800 11 2526 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the ESIC helpline toll-free?
Yes — 1800 11 2526 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the ESIC customer care timings?
Published hours are 24x7. Outside these hours you may reach an IVR or be asked to call back.
What is the ESIC customer care email?
You can write to pg-hqrs@esic.gov.in. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on ESIC’s official website before calling. We are not affiliated with ESIC.