DHL Customer Care & Helpline Numbers
Toll free
1800 30 345
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Last verified Oct 2026 · numbers can change, confirm on the official site.
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About DHL support
DHL lists at 1800 30 345 as its customer-care line, answered Daily, 9 AM-9 PM. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to info.india@dhl.com usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All DHL helpline numbers
Toll free
Customer Service (second toll-free)
Customer Service from overseas
WhatsApp digital assistant (tracking and quotes)
DHL Express India office
DHL contact details
Official sitemydhl.express.dhl
Official supportSupport / contact page
Emailinfo.india@dhl.com
HoursDaily, 9 AM-9 PM
Address801A, Silver Utopia, Cardinal Gracias Road, Chakala, Andheri East, Mumbai 400099
DHL helpline — questions
What is the DHL customer care number?
The main DHL customer care number is 1800 30 345 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the DHL helpline toll-free?
Yes — 1800 30 345 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the DHL customer care timings?
Published hours are Daily, 9 AM-9 PM. Outside these hours you may reach an IVR or be asked to call back.
What is the DHL customer care email?
You can write to info.india@dhl.com. Email is the better option when you need a written record of the complaint.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on DHL’s official website before calling. We are not affiliated with DHL.