Delhi Metro Customer Care & Helpline Numbers
About Delhi Metro support
Delhi Metro lists at 155370 as its customer-care line, answered 24x7. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All Delhi Metro helpline numbers
Customer care
WhatsApp QR tickets (send Hi)
Lost and Found office, Kashmere Gate
Missing persons, separated women, children and Divyangjan passengers
CISF unit at DMRC, 24x7 security helpline
Metro Bhawan EPABX
Delhi Metro contact details
AddressDelhi Metro Rail Corporation, Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi 110001
Delhi Metro helpline — questions
What is the Delhi Metro customer care number?
The main Delhi Metro customer care number is 155370 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the Delhi Metro helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the Delhi Metro customer care timings?
Published hours are 24x7. Outside these hours you may reach an IVR or be asked to call back.
What is the Delhi Metro customer care email?
We do not have an official support email on record for this service yet — the official support page linked above is the safest place to look.
What details should I keep ready before calling about an order or booking?
Your order or booking ID, the registered mobile number, and the payment reference if it is a refund question. It cuts the call time in half.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on Delhi Metro’s official website before calling. We are not affiliated with Delhi Metro.