BSNL Customer Care & Helpline Numbers
About BSNL support
BSNL lists at 1503 as its customer-care line. Callers typically use it for account trouble, order or booking issues, refunds and service complaints. For anything that is not urgent, writing to portalhelpdesk@bsnl.co.in usually gets a written reply you can refer back to. If the service itself seems broken, glance at its live status page first — the problem may be an outage rather than something on your account.
All BSNL helpline numbers
Toll free
Customer care (from any other mobile or landline)
Landline complaints and WhatsApp
BSNL contact details
AddressBharat Sanchar Nigam Ltd, Corporate Office, Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi 110001
BSNL helpline — questions
What is the BSNL customer care number?
The main BSNL customer care number is 1503 (Toll free). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the BSNL helpline toll-free?
Yes — 1503 is marked as toll-free, so the call costs you nothing from anywhere in India.
What are the BSNL customer care timings?
We do not have published hours on record for this helpline yet — the number itself should tell you, or check the official support page linked above.
What is the BSNL customer care email?
You can write to portalhelpdesk@bsnl.co.in. Email is the better option when you need a written record of the complaint.
Can I recharge, port my number, or raise a network complaint on this helpline?
Yes — these are the most common reasons people call. Keep your mobile number and, for porting, your UPC code ready before you dial.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on BSNL’s official website before calling. We are not affiliated with BSNL.