BMC Customer Care & Helpline Numbers
About BMC support
BMC's helpdesk can be reached at 1916, answered 24x7. It is mainly meant for portal errors, application status and document-related queries. Have your application or registration number ready when you call, so the executive can pull up your record faster.
All BMC helpline numbers
Customer care
mybmc Assist WhatsApp chatbot
Water Bill Citizen Portal technical support
BMC contact details
Official siteportal.mcgm.gov.in
Hours24x7
BMC helpline — questions
What is the BMC customer care number?
The main BMC customer care number is 1916 (Customer care). Any other numbers for the service are listed on this page with their labels, so you pick the right one.
Is the BMC helpline toll-free?
Some numbers on this page may be toll-free and others charged at normal call rates — check the label next to each number before you dial.
What are the BMC customer care timings?
Published hours are 24x7. Outside these hours you may reach an IVR or be asked to call back.
What is the BMC customer care email?
We do not have an official support email on record for this service yet — the official support page linked above is the safest place to look.
The helpline is busy. What should I do?
Try again after a few minutes, or use the official support page linked above — many services resolve routine issues faster through chat or email than on a crowded phone line.
Other helplines
Helpline details are gathered from public sources and checked periodically. Numbers can change without notice — please confirm on BMC’s official website before calling. We are not affiliated with BMC.